Dialog Analytics
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Feature Requests

Conversational analytics
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Sync interlocutors to Salesforce
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Init.ai integration
Integration with Init.ai ( https://init.ai )
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Meya.ai integration
Integration with Meya.ai ( https://meya.ai )
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Front integration
Integration with Front ( https://frontapp.com )
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Click tracking
Track clicks on links in messages. Show click rate for each tracked links.
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Entity extraction
Extract main entities from messages to gather a better understanding of the subjects and themes being discussed in a given session.
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Funnels and Flows
A flow is a logical collection of messages. A funnel is a logical collection of flows. This feature allows to measure how many users enter a specific funnel, and how they reach and complete flows inside that funnel. By setting pre-defined goals for each flow, Dialog can measure conversions for a given flow, and funnel.
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Referral dashboard
A list of referrers, who drive users to start a conversation with your bot.
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Bot Benchmark
A dashboard where you can compare how your bot is doing compared to similar bots tracked by Dialog. Data is anonymized and there is no information allowing to identify a bot or an interlocutor.
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Email reports
Daily/Monthly/Weekly email reports that aggregate data from the dashboards and delivers it to your inbox.
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